🚚 SHIPPING & TURNAROUND POLICY
All physical orders are handmade, custom-blended, or prepared with care. Standard turnaround time is approximately 2–3 weeks from the date of purchase. This timeframe does not include weekends, holidays, or the postal transit period.
Due to high order volumes, processing times may occasionally extend beyond the usual timeframe. Delays may also occur due to supply shortages, postal strikes, customs checks, or other unforeseen circumstances. Customers will be notified via email if their order is expected to be significantly delayed.
Orders are shipped via Royal Mail / courier service with tracking provided where applicable. Once dispatched, delivery times will depend on the customer’s location and the chosen postal method.
International customers are responsible for any customs fees, taxes, or import duties that may apply. Coco’s Cauldron is not responsible for delays caused by customs processing or postal services.
If an order is lost or arrives damaged, customers must contact Coco’s Cauldron at cococauldron@gmail.com within 7 days of delivery so the matter can be investigated. Refunds or replacements are handled on a case-by-case basis.
⚖️ LEGAL DISCLAIMER
All Coco’s Cauldron products are sold as curios for spiritual exploration, ritual use, and personal empowerment only.
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They are not a substitute for medical, psychological, legal, financial, or other professional advice.
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No claims are made to diagnose, treat, or cure any physical, mental, or spiritual condition.
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Outcomes are not guaranteed and may vary depending on the individual and their circumstances.
By purchasing or using any of our products, you agree to take full personal responsibility for how you engage with and apply them. Always consult a licensed professional where appropriate.
Get in Touch with Coco’s Cauldron
Welcome to Coco's Cauldron.
Processing Time
At Coco's Cauldron, we carefully craft each product with attention to detail. Due to demand, our current turnaround time for spell work is 6-8 weeks.
Shipping
All orders are shipped with recorded delivery to ensure your items arrive safely. Please note that shipping times are subject to the schedules and efficiency of local courier services, which may vary. We will provide tracking information once your order is on its way.
Note: We strive to fulfill orders as quickly as possible, but during high-demand periods, processing times may be slightly extended. Thank you for your understanding and patience.
Coco's Cauldron Client Policy
At Coco's Cauldron, we are committed to creating a safe and supportive space for all women and those who identify as women. Our services are tailored to meet the needs of this community. Due to past negative experiences, we do not offer services to cisgender male clients.
Right to Refuse Services
We reserve the right to refuse services to any individual at our discretion. Our priority is to maintain a positive and respectful environment for all clients.
By engaging with Coco's Cauldron, you agree to these terms. Thank you for your understanding and cooperation.
Social Media
Stay connected and join our vibrant community on social media. Follow us for updates, inspiration, and mystical insights.
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Tiktok: @cocos.cauldron
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Instagram: @cocos.cauldron
Book a Session
Ready to embark on your journey of transformation? Book a session today and let the powerful energies of Lilith guide you towards healing, empowerment, and self-discovery.