🚚 SHIPPING & TURNAROUND POLICY
All physical orders are handmade, custom-blended, or prepared with care. Standard turnaround time is approximately 2–3 weeks from the date of purchase. This timeframe does not include weekends, holidays, or the postal transit period.
Due to high order volumes, processing times may occasionally extend beyond the usual timeframe. Delays may also occur due to supply shortages, postal strikes, customs checks, or other unforeseen circumstances. Customers will be notified via email if their order is expected to be significantly delayed.
Orders are shipped via Royal Mail / courier service with tracking provided where applicable. Once dispatched, delivery times will depend on the customer’s location and the chosen postal method.
International customers are responsible for any customs fees, taxes, or import duties that may apply. Coco’s Cauldron is not responsible for delays caused by customs processing or postal services.
If an order is lost or arrives damaged, customers must contact Coco’s Cauldron at cococauldron@gmail.com within 7 days of delivery so the matter can be investigated. Refunds or replacements are handled on a case-by-case basis.
⚖️ LEGAL DISCLAIMER
All Coco’s Cauldron products are sold as curios for spiritual exploration, ritual use, and personal empowerment only.
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They are not a substitute for medical, psychological, legal, financial, or other professional advice.
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No claims are made to diagnose, treat, or cure any physical, mental, or spiritual condition.
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Outcomes are not guaranteed and may vary depending on the individual and their circumstances.
By purchasing or using any of our products, you agree to take full personal responsibility for how you engage with and apply them. Always consult a licensed professional where appropriate.
Welcome to Coco’s Cauldron
🔐 TERMS OF USE (for Coco’s Cauldron)
Welcome to Coco’s Cauldron! By accessing this website (www.cocoscauldron.com) or purchasing our products, you agree to the following terms. If you do not agree, please do not use this website.
1. Use of Website
You must be 18+ or have the permission of a legal guardian to use this site. Do not misuse our site or its contents (e.g. reverse engineering, copying, misrepresentation, etc.).
2. Products
All items, including oils, candles, botanica, and apothecary goods, are offered for personal development and spiritual exploration.
Our products are sold as curios and do not guarantee specific outcomes.
3. Intellectual Property
All content, including product names, artwork, graphics, and descriptions, are the intellectual property of Coco’s Cauldron and may not be used without permission.
4. Payments & Refunds
All sales are final. Due to the handmade and personal nature of our products, refunds are not provided unless otherwise stated.
If you have an issue with your order, please contact us at cococauldron@gmail.com.
5. Limitation of Liability
We are not liable for any damages resulting from the use of this site or its products. You agree to use everything at your own discretion and risk.
🔒 PRIVACY POLICY
Coco’s Cauldron respects your privacy. This policy explains how we collect, use, and protect your information.
1. Information We Collect
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Personal info you provide (name, email, shipping details, payment info).
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Automatic info from cookies and analytics tools (device type, IP address, browsing activity).
2. How We Use Your Information
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To fulfill and ship your orders.
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To communicate with you (e.g. order updates, newsletters).
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To improve our site and services.
3. Data Protection
We use secure third-party platforms (e.g. Wix, Stripe, PayPal) to process orders and data.
Your data is never sold or shared outside our necessary tools.
4. Your Rights
You may request to access, correct, or delete your personal data by contacting us.
5. Cookies
We use cookies to improve your experience. You can adjust your settings in your browser if you prefer not to allow cookies.
Questions? Email us at cococauldron@gmail.com
⚖️ LEGAL DISCLAIMER
By using this site or purchasing products, you acknowledge and agree to the following:
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All Coco’s Cauldron products are sold as curios for spiritual exploration, ritual, and personal empowerment.
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Our offerings are not a substitute for medical, psychological, legal, financial, or other professional advice.
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We make no claims to diagnose, treat, or cure any condition or situation.
-
Always consult a licensed professional where appropriate.
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Outcomes are not guaranteed.
By continuing to use our site, you accept full personal responsibility for how you engage with and apply any of our materials.